Privacy Policy

Last updated: November 25th, 2024

At CloudBytes Academy, hence forth referred to as CloudBytes or CloudBytes Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data on our website and other places where CloudBytes may act as a data controller. By using our website, you agree to the practices described herein.

If you have any questions or require additional information about our Privacy Policy, please contact us at contact us.

1. Children’s Privacy

Our services are intended for users aged 13 and above and we do not knowingly collect personal information from children under 13.

However, we strongly urge parents and guardians to observe and/or monitor and guide your childrens’ online activities. If you suspect you child has provided Personally Identifiable Information to At CloudBytes Academy, we suggest you to contact us us immediately so we can take reasonable efforts to to delete the information from our records.

2. Compliance with Laws

We comply with relevant data protection laws, including but not limited to GDPR and CCPA, ensuring that your information is handled responsibly and in compliance with legal requirements.

As a data subject, you have the right to access, rectify, or delete your personal information. If you wish to exercise these rights, please contact us.

3. Information We Collect

We collect the following categories of personal data:

a. Personal Data that you provide to us directly

  • Identity and Contact Data: First name, last name, username or similar identifier, email address, telephone numbers, and other contact details when you sign up for our services, create an account, or subscribe to our services.
  • Profile Data: Your interests, preferences, feedback, activities on the website, progress, and survey responses.
  • Payment and Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Communication Data: If you communicate with us through emails or social media, we collect your name, contact details, and the content of your communication.

b. Data that we receive automatically from your use of our services

  1. Device and Connection Information. When our services is accessed through a device or browser, based on its configuraition, it automatically sends us information about access, installation, or usage of our services.
  2. Usage Information. We collect information about your use of the services, such as dates and times of access, browsing history, search, information about the links you click, pages you view, and other information about how you use the services, and technology on the devices you use to access the services.
  3. Log and Troubleshooting Information. We collect information about performance of our services when you use them. This includes log files, error messages, and information about the device, operating system, browser, etc.

4. How We Use Your Information

Your information may be used for purposes such as:

  • Creating and managing your account
  • Providing updates, newsletters, information pertaining to product or services
  • Improving website functionality and user experience
  • Gathering feedback to enhance our services

5. How We Disclose Your Information

We may disclose your information to third parties in the following circumstances:

  1. Service Providers and Partners: We may share your information with third-party service providers who help us provide our services and partners whom we work with to provide services to you.
  2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, or protect the rights of others.
  3. Business Transfers: We may disclose your information in connection with a merger, acquisition, or sale of assets.
  4. With Your Consent: We may share your information with your consent.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your data:

  • Access: Request access to the data we hold about you.
  • Correction: Request corrections to your personal data.
  • Deletion: Request deletion of your personal data.

To exercise these rights, please contact us directly. Requests are handled on a case-by-case basis and may require verification of your identity.

6. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

All personal data that we process is protected with reasonable security measures, including encryption and access controls.

CloudBytes Academy uses cookies to enhance the user experience and provide personalized features.

Types of Cookies We Use:

  1. Essential Cookies: These cookies are necessary for the operation of our website and allow you to access core features.
  2. Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous information, such as page views and time spent on the site.
  3. Preference Cookies: These cookies store user preferences, such as language settings, to provide a more tailored experience.
  4. Advertising Cookies (if applicable): These cookies may be used to deliver advertisements relevant to you and track the effectiveness of ad campaigns.

How We Use Cookies:

  1. To improve website functionality and user experience
  2. To analyze traffic and user behavior
  3. To remember your preferences

Managing Cookies:

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of certain features on our website. For detailed instructions on managing cookies, refer to your browser’s help section.

8. Third-Party Services and Privacy Policies

We work with third-party service providers, such as payment processors and analytics tools, to improve and maintain our services. These providers may use technologies like cookies, JavaScript, or web beacons to collect information directly from your browser.

We recommend reviewing the privacy policies of these third-party providers for details on their practices and how to manage your preferences. CloudBytes Academy has no control over or access to information collected by third-party cookies or similar technologies.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time and update the “Last updated” date at the top of this page. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.